Privacy Policy

1. Introduction

TrueSourceMedia is operated by TrueSource Digital Media Solutions LLC (“Company”, “we”, “our”, or “us”). We respect user privacy and are committed to handling information responsibly, transparently, and in accordance with applicable laws and platform requirements.

By using TrueSourceMedia, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Device and App Information

We may collect limited technical information related to your device and app usage, such as device model, operating system version, app version, language preferences, and similar technical details.

Usage Information

We may collect information about how users interact with the application, such as screen views, feature usage, app launches, and general interaction events.

Diagnostics Information

We may collect crash reports, performance diagnostics, and related technical data to help identify errors, improve stability, and maintain service quality.

Local Media Access

If you grant the required device permission, TrueSourceMedia may access audio and video files stored on your device solely to provide playback and media library functionality within the app.

3. How We Use Information

We may use collected information to:

• Provide, operate, and maintain TrueSourceMedia features
• Improve app performance, reliability, and usability
• Analyze product usage and user experience trends
• Detect, investigate, and resolve crashes or technical issues
• Respond to support requests and service-related communications
• Comply with legal obligations and applicable platform requirements

4. Firebase Services

TrueSourceMedia uses certain Firebase services provided by Google LLC, including services related to analytics and diagnostics. These services may process technical and usage-related information in accordance with Google’s policies.

Firebase may be used to understand app performance, measure usage patterns, and identify crashes or stability issues.

More information is available in Google’s Privacy Policy: policies.google.com/privacy

5. Data Sharing

We do not sell personal information. We may share limited information only where reasonably necessary:

• With service providers that support analytics, diagnostics, hosting, or security functions
• To comply with legal obligations, lawful requests, or regulatory requirements
• To protect the rights, safety, property, or legitimate interests of users, the Company, or others
• In connection with a merger, acquisition, business transfer, or reorganization

6. Data Retention

We retain information only for as long as reasonably necessary for operational, diagnostic, legal, security, and compliance purposes.

7. Security

We use reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission, storage, or processing can be guaranteed to be completely secure.

8. Children’s Privacy

TrueSourceMedia is not directed to children under the age required by applicable law for independent consent. We do not knowingly collect personal information from children in violation of applicable law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are made, the updated version will be posted with a revised effective date. Continued use of the application after such updates means the revised policy applies.

10. Contact